Chenelle Pretorius
@chenellepretorius
Experienced hospitality professional specializing in front-of-house management and guest-focused operations.
South AfricaWhat I'm looking for
I am an experienced hospitality professional with extensive FOH and BOH background across upscale country clubs, restaurants, and hotels in the USA and South Africa. I have led teams, managed day-to-day operations, overseen purchasing and stock control, ensured compliance with food safety and hygiene, and produced daily financial and end-of-day reports for senior management.
I am reliable, adaptable, and customer-focused, promoted repeatedly into supervisory and managerial roles for leadership, event planning, and operational execution. I bring strong communication, conflict-resolution, time-management, and scheduling skills, and I am eager to contribute my operational experience and positive attitude to a service-driven team.
Experience
Work history, roles, and key accomplishments
Senior Sales Assistant
K2014126770 (PTY) LTD
May 2020 - Present (5 years 10 months)
Run day-to-day retail operations including opening/closing, cash-up, inventory ordering and promotions while independently managing the shop and handling customer complaints to maintain service standards.
Receptionist / Admin Assistant
Mountain Inn
Feb 2013 - Apr 2013 (2 months)
Handled reservations, guest check-in/out, event bookings and provided administrative support to the owner including basic finance and invoicing tasks.
Ticket Seller / Ride Operator
North American Midway Entertainment
Mar 2012 - Oct 2012 (7 months)
Operated ticket booths and small rides, sold tickets/bracelets and assisted with setup of mobile booths and trailers during event seasons.
Server / Manager
Wiesenhof Coffees
Feb 2009 - Mar 2012 (3 years 1 month)
Provided food and beverage service and was promoted to manager after one year, taking on supervisory and operational responsibilities.
Restaurant Manager
Dros
Managed restaurant operations including opening/closing, staff supervision, stock control and owner reporting to ensure consistent service and compliance with hygiene standards.
Education
Degrees, certifications, and relevant coursework
Regent Business School
Bachelor of Commerce, Human Resource Management
Studying towards a Bachelor of Commerce in Human Resource Management at Regent Business School, expected completion in 2026.
HTS Vereeniging
Grade 12 (Graad 12), General/Matric
2004 - 2008
Completed secondary education and obtained Grade 12 (Graad 12) at HTS Vereeniging in 2008.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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