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Seriki Zainab

@serikizainab

Customer support and administrative support professional at Rich Beauty, coordinating client bookings and managing customer enquiries.

Nigeria

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What I'm looking for

I'm seeking an entry-level remote opportunity in customer support, virtual assistance, administrative support, or related operations. I'm open to full-time or part-time work and to continuous training in customer service, digital productivity tools, and remote-work practices.

At Rich Beauty, I manage customer enquiries about services, pricing, appointments, availability, and expectations. I coordinate bookings and communicate with clients before and after appointments.

I also create and manage customer-facing content and service information across digital platforms. I handle scheduling and day-to-day business organization independently.

At Fyreskin / Fyre Wellness, I supported daily office operations, handled routine enquiries, and helped keep administrative activities organized and on schedule.

At Tuyil Pharmaceuticals, I gained experience in a structured professional environment, following workplace procedures and handling assigned responsibilities accurately. I hold a B.Tech. in Science Laboratory Technology from Ladoke Akintola University of Technology (LAUTECH) and an NISLT professional certification / induction.

Experience

Work history, roles, and key accomplishments

Business Owner / Client Service & Operations

Rich Beauty

Managed customer enquiries, coordinated bookings, and communicated directly with clients. Handled business responsibilities independently including scheduling and day-to-day organization.

Customer Service Booking Coordination Communication Skills Content Creation Social Media Scheduling Independent work

Office Manager

Fyreskin / Fyre Wellness

Supported daily office operations and kept administrative activities organized. Communicated professionally with clients and coordinated tasks to maintain smooth operations.

Customer Service Administrative Support Communication Skills Task Coordination Time Management Attention To Detail

Industrial Training / IT Experience

Tuyil Pharmaceuticals

Gained practical experience in a structured professional environment, following procedures and handling assigned responsibilities with accuracy and attention to detail.

Professional communication Teamwork Organization Discipline Attention To Detail

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology

Bachelor of Technology, Science Laboratory Technology

Pursued a Bachelor of Technology in Science Laboratory Technology, developing attention to detail, documentation, analytical thinking, structured work, research, and procedural skills.