Looking for a job

Monalisa Ogbeide

@monalisaogbeide

Virtual Assistant trained in administrative support and customer service, with experience managing client requests and appointments.

Nigeria

Message

What I'm looking for

I’m seeking a remote opportunity to support business operations and administrative activities.

After completing a professional training programme at Edojob center, I developed skills in virtual assistance, customer service, data entry and administrative support.

At P&C Cosmetics and Spa, I managed customer requests and service appointments, communicated with clients and supported daily business activities. I’m seeking a remote opportunity to support business operations and administrative activities.

Experience

Work history, roles, and key accomplishments

Hairstylist / Client Service

P&C Cosmetics and Spa

Jan 2023 - Dec 2024 (1 year 11 months)

Managed customer requests and service appointments, communicated professionally with clients, and supported daily business activities.

Customer Service Appointment Scheduling Communication Skills Organization

Hairstylist

Flourishing Hair Salon

Jan 2020 - Dec 2021 (1 year 11 months)

Coordinated customer service requests, managed appointments and daily service activities, and maintained an organized working environment.

Customer Service Appointment Scheduling Communication Skills Organization

Hairstylist

Sheen Africa Salon

Jan 2018 - Dec 2020 (2 years 11 months)

Provided customer-facing services, managed multiple service requests, and maintained professional customer relationships.

Customer Service Communication Skills Organization

Education

Degrees, certifications, and relevant coursework

Delta State Polytechnic, Ogwashi-Uku

Higher National Diploma, Strategic Communications

Currently in HND 2 of the Higher National Diploma in Strategic Communications.

Delta State Polytechnic, Ogwashi-Uku

National Diploma, Strategic Communications / Mass Communication

2022 - 2023

Completed the National Diploma in Strategic Communications / Mass Communication in 2022/2023.

Edojob Center

Professional Skills Training Programme, Virtual Assistance

Completed a two-month physical professional training programme covering Virtual Assistance, Customer Service, Computer Appreciation, Microsoft Office, Data Entry and Administrative Support.