Rejoice Egbulem

I am a detail-oriented administrative professional with hybrid and remote experience supporting wellness and hospitality teams. I excel at client-facing work and administrative coordination, consistently maintaining professionalism across email, phone, and virtual channels.

In my recent roles I managed client information and appointments using HubSpot CRM and Calendly, drafted client communications, and handled document preparation using Google Workspace and Microsoft Office. I was promoted to provide remote support to a wellness consultant and operations team, demonstrating reliability and adaptability.

I prioritize confidentiality, clear communication, and efficient time management, ensuring sensitive client requests are logged and resolved accurately. I have supported event logistics, booking updates, and follow-up communication to enhance client satisfaction and operational flow.

I hold a postgraduate degree in Journalism and Media Studies and have completed certifications in customer service and digital marketing. I seek to bring my administrative, CRM, and client-support strengths to a collaborative remote or hybrid team where I can continue to grow and add measurable value.