At Google Developer Experts, I currently support developers publishing on the Play Store as a DevX Support agent. I serve as an escalation point for the Google DevX project.
At TP, I provided Office 365 technical support and worked as a Microsoft Intune ambassador. Earlier, I supported CitiBank customers, handling high-pressure issues across the finance sector.
My degree in Cultural and Linguistic Mediation supports my work bridging technical compliance and cross-cultural developer support. I bring experience across the Microsoft ecosystem, including Intune and Office.
