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Serajul Arefeen

@serajularefeen

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Founder at MINSKOLAN, where I built a remote-first coaching practice and created digital content to attract clients.

Bangladesh

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What I'm looking for

I’m transitioning my leadership and training background into remote work as a Virtual Assistant, Customer Support Chat Agent, or Sales Agent.

At MINSKOLAN, I built and managed a remote-first consulting and coaching practice, handling its operations, marketing, administration, and client relationships. I also created blogs, podcasts, and videos to support inbound leads and community engagement.

At EDU ADMIN, I served as the remote contact for students, advising on courses and career pathways and supporting onboarding and registration. I also maintained client records and responded to inquiries.

At MIND MAPPER BANGLADESH – ISCEA, I promoted professional training solutions to corporate clients and coordinated workshop logistics. I followed up with prospective clients and converted inquiries into program participants.

My experience also includes consulting on school operations and development, and teaching at MALMO STAD. I’m transitioning this background into remote work as a Virtual Assistant, Customer Support Chat Agent, or Sales Agent.

Experience

Work history, roles, and key accomplishments

Current

Founder & Life Coach for Educators

Current

Minskolen

Jan 2020 - Present (6 years 9 months)

Built and managed a specialized remote-first consulting and coaching practice from the ground up, executing all administrative, operational, marketing, and client-relations tasks. Designed and delivered high-impact virtual and hybrid coaching solutions focused on emotional intelligence, goal-setting, and workplace productivity.

Coaching Emotional Intelligence Goal Setting Productivity Digital Content Creation Lead Generation Client Relations

School Development Consultant

Golden Gate English School

Jan 2025 - Jan 2026 (1 year)

Spearheaded institutional change management initiatives, aligning organizational vision with daily tactical workflows. Collaborated directly with senior executive leadership to eliminate administrative redundancies and establish lean remote communication protocols.

Change Management Strategic alignment Process Improvement remote communication Leadership Collaboration

Business Development Executive & Education Coordinator

Mind Mapper Bangladesh - ISCEA

Jan 2017 - Dec 2017 (11 months)

Drove B2B corporate sales and business development initiatives by custom-tailoring and promoting premium professional training solutions. Coordinated end-to-end logistics for professional workshops, ensuring top-tier service delivery, client satisfaction, and repeat business.

B2B Sales Business Development Lead Follow Up Customer Satisfaction Workshop Coordination

Language Instructor

Malmo Stad

Jan 2014 - Dec 2016 (2 years 11 months)

Managed multicultural classrooms and delivered structured educational programs designed to facilitate smooth cultural and linguistic integration for immigrants. Developed student-centric, highly engaging communication frameworks tailored to diverse learning capacities, building immediate rapport and trust.

Multicultural Education Language Instruction Communication Framework Student Engagement Rapport Building

Independent Student Adviser

Edu Admin

Jan 2026 - Present (9 months)

Served as the primary remote point of contact for international and domestic students, executing high-volume digital communication via chat, email, and video calls. Provided expert consultative guidance on course selection and career pathways, effectively performing soft-sales and alignment matching to boost enrollment metrics.

Digital Communication Consultative Sales Student onboarding Data Management Customer Support

Academic & Operations Consultant

Divine Standard School

Jan 2026 - Present (9 months)

Audited and optimized complex organizational workflows and administrative systems, significantly increasing multi-departmental efficiency. Formulated and implemented data-driven operational policies and curriculum workflows to scale organizational output.

Operational Efficiency Workflow Optimization Data Driven Policy Stakeholder Management Curriculum Development