MD Anik Islam

I am a customer support specialist with four years of experience in marketing and sales, focused on delivering clear communication and effective solutions across phone, email, and live chat.

My background includes developing marketing strategies, conducting market research, and building strong customer relationships as a Sales Representative. I have experience with CRM tools, virtual assistant and chat support roles, and a demonstrated record of contributing to growth through customer engagement.

I hold a Master's degree in English Language Teaching and completed customer service and AI prompt engineering training; I am adaptable, resourceful, and work well independently or within teams.