Md Nurnobi islam sumon

I've supported customers at NHR through email, chat, and ticket-based communication, addressing queries professionally and documenting issues accurately.

I also identified basic technical issues, provided appropriate assistance, and worked with team members to resolve customer concerns with patience and empathy.

As a teacher at a Madrasha, I address individual learning needs, explain complex topics clearly, and monitor student progress.

I'm pursuing studies in Finance & Banking and Business Administration while building on my communication, problem-solving, organizational, writing, public-speaking, and community-engagement experience.