Serah Oladiti
@seraholaditi
Customer service and front desk professional managing inquiries, appointments, and office administration.
NigeriaWhat I'm looking for
I’ve handled inbound and outbound calls, emails, and chats at Cokitchen Workspace, keeping customer records accurate through CRM tools and resolving complaints efficiently.
At Dikahub Fashion House, I welcomed clients, screened incoming calls, scheduled appointments, managed meeting room bookings, and handled queries to maintain 100% client satisfaction.
Before that, as an Administrative Assistant at Dupine Home & Properties, I supported executive coordination with meetings, correspondence, documentation, and scheduling logistics.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Cokitchen Workspace
Jan 2023 - Jan 2026 (3 years)
Managed inbound and outbound calls, emails, and chats professionally. Resolved customer complaints efficiently, maintaining a high satisfaction rate.
Front Desk Officer
Dikahub Fashion House
Jan 2021 - Jan 2023 (2 years)
Welcomed clients and visitors with a professional and friendly attitude. Answered, screened and directed incoming calls efficiently.
Administrative Assistant
Dupine Home & Properties
Jan 2020 - Dec 2020 (11 months)
Assisted senior staff with administrative coordination, scheduling, and office organization. Managed correspondence, emails, and phone communications for the executive office.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture Abeokuta
Bachelor of Arts, Soil Science
Bachelor of Arts in Soil Science from Federal University of Agriculture Abeokuta.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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