Open to opportunities

Selina Faamaa Abedi

@selinafaamaaabedi

Message

Customer-focused cashier and customer service professional with 10+ years' experience.

Ghana

Message

What I'm looking for

I am looking for a remote or hybrid customer support or administrative role where I can apply my cash-handling, record-keeping, and communication skills in a professional, collaborative environment that supports growth and offers meaningful customer interaction.

I am a dedicated customer service and cash management professional with over 10 years of experience at the Electricity Company of Ghana, where I handled daily customer payments, reconciled accounts, prepared cash analysis reports, and maintained accurate financial records. I am known for professionalism, honesty, a calm approach to customer interactions, and strong problem-solving and communication skills.

Currently completing a Bachelor of Education at the University of Education, Winneba and preparing for National Service (2025–2026), I am seeking remote or hybrid roles in customer support or administrative assistance to apply my record-keeping, cash-handling, and client-relations experience while contributing to team operations and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Bonded Cashier

Electricity Company of Ghana

Jan 2017 - Jan 2025 (8 years)

Handled daily customer payments and reconciled accounts accurately, prepared cash analysis reports, and resolved billing issues to maintain customer satisfaction over an 8-year contract.

Cash Handling Customer Service Record keeping Cash Reporting Communication Teamwork