Selena Manning

I am an experienced Customer Service Representative with a strong desire to grow in my career. Known for my personable and determined approach, I actively seek opportunities to enhance my knowledge and take on new responsibilities with a positive mindset. My patience, empathy, and self-motivation enable me to adapt swiftly to new environments and challenges.

In my recent role as a Chat Agent at Segoso Caribbean Limited, I engaged with customers online, managing 50-120 chats per day. I documented customer interactions meticulously and maintained a high level of professionalism in all my communications. Prior to this, I worked at Radius Global Solutions, where I consistently met and exceeded daily and monthly targets while providing thorough responses to customer inquiries across various channels.

My educational background includes a High School Diploma from Denbigh High School, where I developed a solid foundation in business principles and information technology. Additionally, I hold an NCTVET Certification in Cosmetology, showcasing my commitment to continuous learning and skill development.