Open to opportunities

Sejal Rahate

@sejalrahate

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Experienced CRM and back-office professional with HR, sales, and team leadership expertise.

India

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What I'm looking for

I seek a role leveraging CRM, back-office, and team leadership skills in a collaborative company that values measurable operations and customer-focused growth.

I am a CRM and back-office professional with experience across HR recruiting, telecalling, sales, and team leadership in automobile and wholesale sectors. I hold a BCA (2023) and an MCA (2025) from Rashtrasant Tukadoji Maharaj Nagpur University and have consistently focused on improving operations and client management.

My background includes hands-on roles as an HR Recruiter, Senior Tele Caller, CRM with Back Office, and CRM Manager with Team Leader responsibilities. I have driven lead generation, retail sales, and quality control activities while managing teams and coordinating cross-functional tasks.

I communicate fluently in English, Hindi, and Marathi, and bring practical skills in MS Office, Tally, e-commerce, typing ( >30 WPM), and customer handling. I seek roles where I can apply my operations, client management, and team leadership strengths to deliver measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Crms With Back Office

Current

Yunay Automobile

Jan 2025 - Present (1 year 5 months)

Operate CRM systems and back-office functions to manage customer relationships, process orders, and maintain records, supporting sales and service workflows.

CRM Back Office Operations MS Office Quality Control Data Entry

Crms Manager With Team Leader

Shree Venkateshwara Scales And Bridges

Apr 2023 - Jan 2025 (1 year 9 months)

Managed CRM team and operations for wholesale and distribution, overseeing service delivery, quality checks, and improving team performance through coaching.

Team Leadership CRM Operations Management Quality Control Client Management Tally MS Office

Senior Tele Caller

Rakesh Enterprises

Apr 2022 - May 2023 (1 year 1 month)

Led outbound calling operations to generate sales leads and close dealership-related transactions, improving conversion rates through targeted scripts and follow-ups.

Outbound Calling Lead Generation Sales Communication CRM

HR Recruiter

Tiara Consultany

Apr 2020 - May 2022 (2 years 1 month)

Managed end-to-end recruitment processes, filling roles across functions and reducing time-to-hire through targeted sourcing and screening strategies.

Recruitment Candidate Sourcing Interviewing Client Management MS Office Communication