Aswathy Suresh

I’m a dedicated office administration professional with a strong foundation in office management, stakeholder coordination, business development, and HR administration. I bring a practical, service-first mindset focused on keeping operations organized and people supported.

In my recent customer-facing roles, I handled inbound and outbound customer calls to promote products and service offerings, providing accurate information on pricing, offers, and features. I supported lead management by maintaining customer records, call logs, and follow-up schedules, and coordinating with sales teams to schedule appointments.

As a Customer Relationship Executive, I managed customer interactions to maintain high satisfaction and service quality. I followed up on inquiries, bookings, and feedback, tracked communication in CRM records and customer databases, and helped handle customer complaints to ensure timely resolution according to company standards.

I’m also trained in office management, business development, and HR basics through my Diploma in Office Administration. I enjoy working with document control, recruitment & hiring support, inventory and supplies management, employee onboarding and training, and I’m ready to help drive organizational efficiency while continuing to grow professionally in a dynamic environment.