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seeniam sharonne

@seeniamsharonne

Customer service and back-office professional at Preskil Island Resort Hotel, handling client support and administrative records.

Mauritius
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At Preskil Island Resort Hotel, I supported customers, screened phone calls, and handled administrative records through 2026.

At Bwin, I managed customer emails and account follow-up, and routed incoming calls. Earlier, at Infinity BPO, I qualified calls, conducted surveys, collected data, and updated databases and reports.

At BAI Insurance, I welcomed and assisted customers and followed up on insurance files. I also bring experience with CRM management, back-office administration, phone support, email handling, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Cambridge logoUC

University of Cambridge

Higher School Certificate, General Studies

Completed the Higher School Certificate (HSC) at Advanced Level through the University of Cambridge, with subjects including French, Art & Design, English, Account, Mathematics, and Business Studies.

KC

Keats College

Higher School Certificate, General Studies

Attended Keats College and completed the Higher School Certificate (HSC) at Advanced Level, with subjects including French, Art & Design, English, Account, Mathematics, and Business Studies.

Tech stack

Software and tools used professionally

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