At Preskil Island Resort Hotel, I supported customers, screened phone calls, and handled administrative records through 2026.
At Bwin, I managed customer emails and account follow-up, and routed incoming calls. Earlier, at Infinity BPO, I qualified calls, conducted surveys, collected data, and updated databases and reports.
At BAI Insurance, I welcomed and assisted customers and followed up on insurance files. I also bring experience with CRM management, back-office administration, phone support, email handling, and Microsoft Office.

