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louis kirsteneLK
Looking for a job

louis kirstene

@louiskirstene

Dynamic worker skilled in customer service and project planning.

Mauritius
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills while contributing to impactful projects in a collaborative environment.

I am a dedicated professional with a Bachelor of Science in Biotechnology from the University of Mauritius. My experience at Procontact LTD has honed my skills in customer service and project planning, where I excelled in scheduling appointments and engaging clients. I take pride in my ability to enhance communication and satisfaction, ensuring that every interaction is positive and productive.

In my role as a Call Centre Agent, I effectively linked clients with agents while emphasizing opportunities for employees across French-Swiss borders. My previous experience as a babysitter at Long Beach Hotel allowed me to develop strong multitasking abilities and a keen sense of responsibility, ensuring the well-being of children under my care. I am committed to delivering exceptional results and fostering positive relationships in every aspect of my work.

Experience

Work history, roles, and key accomplishments

PL

Call Centre Agent

Procontact LTD

Dec 2023 - Feb 2024 (2 months)

As a Call Centre Agent, I scheduled appointments with potential clients and facilitated communication between clients and agents. I provided exceptional customer service by answering calls in a friendly manner and promoting opportunities for employees across French-Swiss borders.

LH

Babysitter

Long Beach Hotel

Dec 2022 - Feb 2023 (2 months)

As a Babysitter, I managed multiple children, ensuring their safety and well-being. I coordinated activities, communicated with parents about daily actions, and organized games to promote physical activity and social interaction.

Education

Degrees, certifications, and relevant coursework

University of Mauritius logoUM

University of Mauritius

Bachelor of Science, Biotechnology

2024 -

Pursued a Bachelor of Science in Biotechnology, focusing on molecular biology techniques and regulatory compliance.

LP

Loreto College St Pierre

School Certificate, General Studies

Achieved School certificate (O level) with foundational education.

LB

Loreto College Quatre Borne

High School Certificate, General Studies

Completed High School certificate (A level) with a focus on advanced studies.

Tech stack

Software and tools used professionally

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louis kirstene - Call Centre Agent - Procontact LTD | Himalayas