louis kirstene
@louiskirstene
Dynamic worker skilled in customer service and project planning.
What I'm looking for
I am a dedicated professional with a Bachelor of Science in Biotechnology from the University of Mauritius. My experience at Procontact LTD has honed my skills in customer service and project planning, where I excelled in scheduling appointments and engaging clients. I take pride in my ability to enhance communication and satisfaction, ensuring that every interaction is positive and productive.
In my role as a Call Centre Agent, I effectively linked clients with agents while emphasizing opportunities for employees across French-Swiss borders. My previous experience as a babysitter at Long Beach Hotel allowed me to develop strong multitasking abilities and a keen sense of responsibility, ensuring the well-being of children under my care. I am committed to delivering exceptional results and fostering positive relationships in every aspect of my work.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Procontact LTD
Dec 2023 - Feb 2024 (2 months)
As a Call Centre Agent, I scheduled appointments with potential clients and facilitated communication between clients and agents. I provided exceptional customer service by answering calls in a friendly manner and promoting opportunities for employees across French-Swiss borders.
Babysitter
Long Beach Hotel
Dec 2022 - Feb 2023 (2 months)
As a Babysitter, I managed multiple children, ensuring their safety and well-being. I coordinated activities, communicated with parents about daily actions, and organized games to promote physical activity and social interaction.
Education
Degrees, certifications, and relevant coursework
University of Mauritius
Bachelor of Science, Biotechnology
2024 -
Pursued a Bachelor of Science in Biotechnology, focusing on molecular biology techniques and regulatory compliance.
Loreto College St Pierre
School Certificate, General Studies
Achieved School certificate (O level) with foundational education.
Loreto College Quatre Borne
High School Certificate, General Studies
Completed High School certificate (A level) with a focus on advanced studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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