At FMA Assistance, I handle motorcycle insurance cases, support customers by phone, and follow up on back-office files. I use Maya in this role.
At Amazon, I handled delivery complaints and order follow-ups, assisting customers by chat and phone. I worked remotely and used AC3, Dayforce, Outlook, Quip, and Canva.
At Chronopost, I supported customers with non-food shipping and delivery matters, including sender emails and case follow-up. I used August, Salesforce, and Odigo.
My other experience includes processing candidate and company files at I Select, My.job, conducting telephone interviews, and evaluating candidates. At BVA, I worked as a telephone survey interviewer with individuals and professionals.
