I'm seeking a remote customer support or guest experience role where I can bring my 4+ years of luxury hospitality expertise to a client-facing team. I thrive in fast-paced, multicultural environments and am known for calm, professional communication and going the extra mile for every customer.
Open to opportunities
Sebastian Diaz
@sebastiandiaz2
Luxury bartender and guest-relations professional delivering VIP lounge and premium F&B experiences with proactive service.
United Arab EmiratesWhat I'm looking for
I’m a luxury hospitality professional with 4+ years of premium F&B and guest relations experience across luxury 5-star venues in Dubai and Colombia, including Four Seasons, Sushisamba, Zero Gravity, and W Hotel.
I consistently deliver refined bar and table service while upholding premium brand standards, managing VIP clientele, and supporting multicultural teams in high-volume settings. I’m trained to anticipate guest needs before they arise—so experiences feel seamless, unhurried, and genuinely personal.
From VIP bottle service and sensitive guest situations to special dietary requests and discreet VIP preferences, I focus on discretion, calm professionalism, and flawless presentation. I’m now seeking an Airport Lounge or Ground Operations role to bring refined service and anticipatory guest care to the highest level.
Experience
Work history, roles, and key accomplishments
SD
Current
Junior Bartender
Sushisamba Dubai
Jan 2023 - Present (3 years 5 months)
Delivered premium bar and table service in a high-end Dubai venue serving 500+ international covers per shift. Maintained presentation and product-quality standards while handling VIP requests, dietary needs, and discreet table preferences.
ZC
Bartender
Zero Gravity Beach Club
Jan 2021 - Jan 2023 (2 years)
Managed VIP bottle service and exclusive guest experiences in a top luxury beach club in Dubai. Ensured individualized attention and handled sensitive guest situations with professionalism under high-volume conditions.
FS
Bartender
Four Seasons Hotels by Harry Sasson
Jan 2019 - Jan 2021 (2 years)
Provided refined table and bar service aligned with Four Seasons luxury standards. Partnered with sommeliers to guide guests through premium beverage selections while maintaining a composed, detail-focused presence.
WH
Bartender
W Hotel
Jan 2018 - Jan 2019 (1 year)
Created a welcoming, premium experience for VIP guests, influencers, and international visitors. Managed multiple guest needs simultaneously while consistently upholding brand standards across service environments.
Education
Degrees, certifications, and relevant coursework
GD
Gato Dumas
Professional Barman Certification, Bartending
2019 -
Completed a Professional Barman Certification program in 2019.
PI
Politécnico Internacional
Bartending Diploma, Bartending
2018 -
Completed a Bartending Diploma in 2018.
PM
Politécnico Mayor
Diploma in Liquors & Spirits, Liquors & Spirits
2017 -
Completed a Diploma in Liquors & Spirits in 2017.
Availability
Open to opportunities
Location
United Arab EmiratesAuthorized to work in
Salary expectations
7k-10k USD
Job categories
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