Open to opportunities

Nelson Chamisa

@nelsonchamisa

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Experienced hospitality professional delivering high-volume guest satisfaction and sales.

United Arab Emirates

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What I'm looking for

I seek a customer-focused hospitality role where I can drive guest satisfaction, train teams, increase F&B sales, and grow into supervisory responsibilities within a collaborative team.

I am an experienced hospitality professional with over eight years in high-volume food and beverage operations, specializing in bartending, serving, and guest satisfaction. At Radisson Blu Hotel Dubai Waterfront I consistently served large volumes while maintaining top performance standards and sales targets.

I led training for new servers, developed service and loyalty programs, and managed inventory and event execution to improve efficiency, reduce ramp-up time, and increase return rates. My mixology and menu expertise produced award-winning cocktail creations and measurable upsell results.

I hold Advanced Food Safety certification and completed craft beer pairing training, and I bring a collaborative, customer-first approach to service, aiming to enhance guest experiences and drive revenue growth for a dynamic hospitality team.

Experience

Work history, roles, and key accomplishments

Bar Server / Bartender

Radisson Blu Hotel Dubai Waterfront

Aug 2017 - Feb 2024 (6 years 6 months)

Delivered high-volume front-of-house service, serving up to 250 guests per shift and achieving top sales performance with 15%+ upsell rates; developed training programs that reduced new-staff ramp-up time by 20% and improved guest return rates by 10%.

Customer Service Upselling Inventory Management Food Safety Event Coordination