Sean Rafferty

Defined and led the caregiver reviews vision, launching post-transaction prompts with 32% adoption and driving a 40% YoY uplift in highly reviewed caregivers; relaunched Availability to reduce caregiver unresponsiveness 8% and delivered experiments that improved conversion 4% and fulfillment 5%.

Set vision and roadmap for multi-vertical enrollment, shipping a redesigned onboarding flow that lifted revenue 17% YoY and improved enrollment completion rates by 60%; enhanced mobile matching to double engagement and raise job fulfillment 25%, and increased reviews 30% YoY.

Reset product vision and roadmap for LiveX to enable cross-vertical adoption, increasing platform adoption 20% and cutting time-to-market 30%; led a product team of three and improved engagement 15% via AR features.

Improved end-to-end client experience in a mental healthcare marketplace, increasing client engagement 40% and reducing funnel drop-off 30% through A/B testing and UX enhancements; launched a 70% automated matching system that improved match accuracy 50%, reduced time-to-match 25%, and drove a 35% increase in session bookings.

Led product roadmap for marketplace scheduling for tens of thousands of field agents, reducing delivery time 25% and launching a self-registration portal that increased onboarding efficiency 65% and reduced manual tasks.

Built a candidate pipeline to scale marketplace capacity, expanding the supply network 30%, reducing costs 20%, and improving service speed 15%; developed training programs to improve appraiser quality and compliance.

Bachelor of Science in Business Administration with a concentration in Marketing from State University of New York at Fredonia.