Scott Stark
@scottstark
Results-oriented strategic analytics leader with 15 years of experience.
What I'm looking for
With over 15 years of experience in technical and business-facing analytics roles, I have honed my skills as a strategic analytics leader. My journey has been marked by significant achievements, including leading analytics projects that increased market share by 600-800 basis points for a Fortune 500 company and improving customer conversion rates from 45% to 58% for a SaaS Talent Marketplace. My expertise spans the full data analytics lifecycle, leveraging complex source systems and modern data platforms to drive impactful business outcomes.
As a team leader and relationship builder, I have successfully partnered with senior stakeholders to elevate analytics teams from transactional to strategic partners. My agile approach to analytics has consistently delivered value 2-5 times faster than traditional methods. I take pride in fostering a collaborative environment, achieving internal NPS scores significantly higher than the company average, and driving substantial improvements in business performance through data-driven insights.
Experience
Work history, roles, and key accomplishments
Director of Business Analytics
Toptal, LLC
Jan 2022 - Apr 2024 (2 years 3 months)
Led the Revenue Analytics team, expanding responsibilities to support four business functions. Grew the team significantly and improved business performance through analytics, achieving high internal eNPS scores and enhancing customer conversion rates.
Director of Business Analytics
Toptal, LLC
Jan 2022 - Apr 2024 (2 years 3 months)
Led the Revenue Analytics team and expanded responsibilities to support four business functions. Grew the team significantly while improving business performance through analytics, achieving high internal eNPS scores and substantial improvements in customer conversion and operational efficiency.
Director, Head of BI and Advanced Analytics
Weisiger Group
Jan 2021 - Oct 2021 (9 months)
Managed a team to develop full-stack analytics and BI capabilities, identifying significant revenue opportunities and improving service revenue targets. Streamlined BI delivery through Agile processes.
Director, Head of BI and Advanced Analytics
Weisiger Group
Jan 2021 - Oct 2021 (9 months)
Managed a team to develop full-stack analytics and BI capabilities, identifying significant revenue opportunities and streamlining BI delivery through Agile processes, resulting in improved business performance and analytics output.
Senior Manager, Intelligent Services
Trane Technologies
Jan 2018 - Feb 2020 (2 years 1 month)
Led a team focused on predictive analytics and software development, launching services that significantly improved data quality and customer experience while driving innovation in analytics-driven product development.
Senior Manager, Intelligent Services
Trane Technologies
Jan 2018 - Feb 2020 (2 years 1 month)
Led a team focused on predictive analytics and software development, significantly improving data quality and launching a data service that enhanced customer experience and reduced diagnosis time.
Senior Manager, Advanced Analytics and Modeling
Ally Bank
Jan 2013 - Apr 2014 (1 year 3 months)
Managed deposit forecasting and developed critical business analyses, enhancing model accuracy and ensuring compliance with government regulations, while creating customer attrition models to inform retention strategies.
Senior Manager, Advanced Analytics and Modeling
Ally Bank
Mar 2013 - Mar 2014 (1 year)
Managed deposit forecasting and developed critical analyses, improving model accuracy and ensuring compliance with government mandates through innovative feature engineering.
VP, Home Loans Pricing Strategy Manager
Bank of America
Jan 2010 - Jan 2012 (2 years)
Developed and optimized mortgage pricing models, significantly improving contribution margins and leading a team to achieve high performance ratings.
VP, Home Loans Pricing Strategy Manager
Bank of America
Jan 2010 - Jan 2012 (2 years)
Led mortgage pricing model development for the second-largest mortgage originator in the U.S., achieving significant contribution margin improvements and leading a high-performing team.
Manager, Business Strategy & Analytics
Delhaize America
Jan 2009 - Jan 2010 (1 year)
Utilized advanced analytics to solve business problems, generating significant incremental revenue and optimizing inventory management through innovative analysis techniques.
Manager, Business Strategy & Analytics
Delhaize America
Jan 2009 - Jan 2010 (1 year)
Utilized advanced analytics to solve business problems, generating significant incremental revenue and optimizing inventory management through innovative analytical models.
Education
Degrees, certifications, and relevant coursework
North Carolina State University
Master of Science, Analytics
2008 - 2009
University of North Carolina at Chapel Hill
Master of Business Administration, Business Administration
2002 - 2004
Dean’s Scholar (Top 5%)
Georgia Institute of Technology
Bachelor of Science, Industrial & Systems Engineering
1992 - 1997
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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