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Will ShelleyWS
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Will Shelley

@willshelley

Enterprise analytics and AI transformation leader driving ML products and data-driven decisions.

United States
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What I'm looking for

I seek a senior analytics or AI leadership role where I can drive enterprise AI strategy, build high-performing teams, deliver measurable ROI, and foster cross-functional adoption.

I am an enterprise analytics and AI transformation leader with 20+ years of professional experience, blending hands-on coding with strategic leadership to drive measurable business outcomes.

I have led analytics and AI strategy for large, complex organizations—owning P&L-accountable analytics investments, deploying LLM-powered products, and building ensemble forecasting systems that improved forecast accuracy and delivered documented savings.

I've built and scaled high-performing teams and platforms across cloud environments (AWS, GCP, Azure), implemented data governance and CI/CD pipelines, and translated complex data into decision frameworks trusted by C-suite stakeholders.

I prioritize practical adoption and cross-functional collaboration, designing analytics products—from customer segmentation and dynamic pricing to interaction analysis platforms—that reduce costs, increase revenue, and embed data-driven culture into operations.

Experience

Work history, roles, and key accomplishments

UN

Director of Analytics

UnumGroup

Jan 2023 - Jan 2026 (3 years)

Led enterprise analytics and AI transformation for a $12B organization, deploying an LLM-powered interaction analysis platform that reduced support inquiry volume by 30% and launched an ensemble forecasting model that improved forecast accuracy by 3% yielding $543K annual savings.

WI

Senior Manager II

Jan 2022 - Jan 2023 (1 year)

Directed analytics for apparel merchandising across 4,000+ stores, influencing $15B+ in annual sales decisions, improving inventory performance by 12% and architecting a GCP/BigQuery pipeline processing 50M+ daily transactions that reduced infrastructure costs by $1M annually.

SI

Applied Economist

Shaw Industries

Jan 2019 - Jan 2022 (3 years)

Built and led an analytics team at an $8B manufacturer, developing macroeconomic forecasting models that improved forecast accuracy by 35% and delivered $24M in inventory optimization while launching recommendation engines that achieved an 84% acceptance rate.

Education

Degrees, certifications, and relevant coursework

University of Georgia logoUG

University of Georgia

Master of Science, Agricultural and Applied Economics

Completed a Master of Science in Agricultural and Applied Economics, focusing on econometric and forecasting methods applied to industry decision-making.

Georgia Southwestern State University logoGU

Georgia Southwestern State University

Bachelor of Science, Business Administration – Management

Earned a Bachelor of Science in Business Administration with a concentration in Management, developing foundations in business operations and leadership.

Tech stack

Software and tools used professionally

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Will Shelley - Director of Analytics - UnumGroup | Himalayas