SCOTT MULLEN
@scottmullen
Senior project manager and healthcare administrator driving quality improvements.
United StatesWhat I'm looking for
I am a senior project manager and healthcare administrator with 20+ years of leadership across academic medical centers, hospital systems, and the US Navy and Army Reserve.
I have led high-impact quality and patient safety initiatives at a Top 50 medical school and award-winning hospitals, delivering measurable gains in donor conversion, organ recovery, and reductions in missed referrals.
I build strong executive relationships and cross-functional teams, creating programs such as a Donation Resource RN initiative, a Quality Academy, and comprehensive department reviews to support strategic planning and operational excellence.
I combine military-served servant leadership with dual master’s degrees, CAPM certification, and fluency in English, Spanish, and Russian to drive process improvements, training, and measurable outcomes in healthcare operations.
Experience
Work history, roles, and key accomplishments
In-House Hospital Services Coordinator
LifeQuest Organ Recovery Services
May 2024 - Present (1 year 6 months)
Served as primary liaison with UF Health Shands Hospital to coordinate organ donation program activities, leading donor education and quality initiatives that improved donor processes and compliance with regulatory standards.
Teacher | English Language Arts
Hawthorne Middle/Senior School
Aug 2023 - Present (2 years 3 months)
Designed and delivered 7th-grade ELA curriculum, implemented differentiated instruction for diverse learners, and used formative/summative assessments to drive student mastery and academic growth.
Senior Project Manager
University of Florida College of Medicine
Mar 2021 - Mar 2023 (2 years)
Managed strategic clinical and administrative projects for the Office of the Dean, implementing CUSP and quality initiatives that trained 36 faculty/nursing leaders and advanced department reviews and strategic planning.
Senior Hospital Services Coordinator
LifeQuest Organ Recovery Services
Sep 2016 - Mar 2021 (4 years 6 months)
Coordinated organ procurement across nine donor hospitals and led quality initiatives that increased donor conversion rate by 145% and improved organ recovery/transplant metrics significantly.
Director, Administration & Marketing
New Day Wellness
Dec 2014 - Jul 2015 (7 months)
Oversaw operations for two physical therapy locations with a ~$720K annual budget, improving patient compliance from 75% to 89% and increasing visits up to 40% through operational and marketing initiatives.
Education
Degrees, certifications, and relevant coursework
Louisiana State University Shreveport
Master of Healthcare Administration, Healthcare Administration
Completed a Master of Healthcare Administration degree focused on healthcare leadership and administration.
Ashford University
Master of Arts, Organizational Management
Completed a Master of Arts in Organizational Management emphasizing organizational leadership and management practices.
Ashford University
Bachelor of Arts, Homeland Security and Emergency Management
Earned a Bachelor of Arts in Homeland Security and Emergency Management with focus on emergency preparedness and response.
Availability
Location
United StatesAuthorized to work in
Job categories
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