At Centro Deportivo Supera Entrepuentes, I drove customer acquisition, account management and retention strategies as part of the commercial team. I also coordinated commercial campaigns, monitored sales performance indicators and handled customer payment issues.
In administrative roles at Colegio Religiosas Calasancias and other organisations, I managed day-to-day office processes and supported customers, parents and students. My experience also includes handling enquiries and claims, managing documentation, and providing customer and technical support.
Alongside my customer operations work, I teach English and French through the GoStudent online platform and prepare students for official language examinations. I’m currently pursuing a Bachelor's Degree in Psychology and volunteer with Addict Help, writing and sharing content about addiction recovery.
