Open to opportunities

SAYA User

@sayauser

Message

Detail-oriented administrative professional skilled in EMR systems, data coordination, and remote support.

United States

Message

What I'm looking for

I seek remote or hybrid administrative roles leveraging EMR skills, data coordination, and HIPAA-compliant patient support, with opportunities for growth and team collaboration.

I am a detail-oriented administrative professional with cross-industry experience in healthcare, outreach, property management, and foodservice operations. I excel in remote and hybrid environments, handling front-end patient interactions and back-end data coordination with strong adherence to HIPAA and compliance standards.

My hands-on experience includes using EMR systems (Epic, eClinicalWorks/eCW, AthenaOne), insurance verification, scheduling, and payment processing, alongside team training and supervisory responsibilities. I have improved operational efficiency through organized workflows, accurate data entry, and effective communication across platforms like Microsoft Teams and Outlook.

I hold certifications in HIV testing, Orasure/Quick Testing, HUD 202/PRAC Property Management, and outreach supervision training. I am seeking remote or hybrid roles that leverage my administrative, documentation, and coordination strengths, whether in patient-facing or back-end capacities.

Experience

Work history, roles, and key accomplishments

Current

Patient Services Representative

Current

ACTalent – Pediatric Associates

May 2025 - Present (1 year 1 month)

Provide administrative and front-end patient support in hybrid settings; handle high-volume calls, schedule appointments, verify insurance, and update charts using AthenaOne/Epic while maintaining HIPAA compliance.

Epic EClinicalWorks (ECW)Insurance Verification Scheduling HIPAA Microsoft Teams Patient Coordination

Current

eCW Coordinator

Current

Pediatric Associates

Jan 2025 - Present (1 year 5 months)

Coordinated patient flow and front desk activities using eClinicalWorks; assisted patients/providers with portal navigation, supported referrals across Epic, and performed check-ins, data entry, and insurance verification.

Epic Data Entry Insurance Verification Patient Portal

Medical Receptionist

Holy Cross Hospital

Jan 2023 - Dec 2024 (1 year 11 months)

Served as first point of contact in a high-volume hospital setting; scheduled and confirmed appointments, verified insurance, and updated patient charts in Epic to support provider communication and efficient intake.

Epic Patient Intake Scheduling Insurance Verification Data Entry Team Collaboration

General Manager

Checkers

Jan 2021 - Dec 2023 (2 years 11 months)

Managed restaurant operations including staffing, training, inventory control, vendor relations, and budget tracking; led onboarding and improved team performance through operational leadership.

Operations Management Staff Training Inventory Control Vendor Management Budgeting Onboarding Customer Service Leadership

Assistant Property Manager

Urban Lee Property Management

Jan 2019 - Dec 2021 (2 years 11 months)

Managed applications, lease renewals, rent payments, tenant communications, maintenance follow-up, and inspections while maintaining records and supporting day-to-day property operations.

Lease Administration Rent Collection Tenant Relations Record keeping Inspections Compliance

Education

Degrees, certifications, and relevant coursework

High School Diploma

High School Diploma, General Secondary Education

Activities and societies: Ongoing professional development in healthcare administration and systems; certifications in HIV testing, Orasure/Quick Testing, HUD 202/PRAC Property Management, and Outreach Supervisor Training.

Completed high school education; pursuing ongoing professional development in healthcare administration and systems.