SAYA User
@sayauser
Detail-oriented administrative professional skilled in EMR systems, data coordination, and remote support.
What I'm looking for
I am a detail-oriented administrative professional with cross-industry experience in healthcare, outreach, property management, and foodservice operations. I excel in remote and hybrid environments, handling front-end patient interactions and back-end data coordination with strong adherence to HIPAA and compliance standards.
My hands-on experience includes using EMR systems (Epic, eClinicalWorks/eCW, AthenaOne), insurance verification, scheduling, and payment processing, alongside team training and supervisory responsibilities. I have improved operational efficiency through organized workflows, accurate data entry, and effective communication across platforms like Microsoft Teams and Outlook.
I hold certifications in HIV testing, Orasure/Quick Testing, HUD 202/PRAC Property Management, and outreach supervision training. I am seeking remote or hybrid roles that leverage my administrative, documentation, and coordination strengths, whether in patient-facing or back-end capacities.
Experience
Work history, roles, and key accomplishments
Patient Services Representative
ACTalent – Pediatric Associates
May 2025 - Present (4 months)
Provide administrative and front-end patient support in hybrid settings; handle high-volume calls, schedule appointments, verify insurance, and update charts using AthenaOne/Epic while maintaining HIPAA compliance.
eCW Coordinator
Pediatric Associates
Jan 2025 - Present (8 months)
Coordinated patient flow and front desk activities using eClinicalWorks; assisted patients/providers with portal navigation, supported referrals across Epic, and performed check-ins, data entry, and insurance verification.
Medical Receptionist
Holy Cross Hospital
Jan 2023 - Dec 2024 (1 year 11 months)
Served as first point of contact in a high-volume hospital setting; scheduled and confirmed appointments, verified insurance, and updated patient charts in Epic to support provider communication and efficient intake.
General Manager
Checkers
Jan 2021 - Dec 2023 (2 years 11 months)
Managed restaurant operations including staffing, training, inventory control, vendor relations, and budget tracking; led onboarding and improved team performance through operational leadership.
Assistant Property Manager
Urban Lee Property Management
Jan 2019 - Dec 2021 (2 years 11 months)
Managed applications, lease renewals, rent payments, tenant communications, maintenance follow-up, and inspections while maintaining records and supporting day-to-day property operations.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Secondary Education
Activities and societies: Ongoing professional development in healthcare administration and systems; certifications in HIV testing, Orasure/Quick Testing, HUD 202/PRAC Property Management, and Outreach Supervisor Training.
Completed high school education; pursuing ongoing professional development in healthcare administration and systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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