SUSavannah User
@savannahuser1
Compassionate family services professional coordinating pediatric care plans and community resources.
United StatesWhat I'm looking for
I am a dedicated family services professional with hands-on experience coordinating individualized pediatric care plans, peer support, and activities oversight across clinical and residential settings. I have a BA in Family Services and a track record of connecting patients and families with community resources, tracking progress, and advocating for unmet needs.
I excel at building trusting relationships, supervising care activities, and ensuring compliance with care plans while respecting confidentiality and social determinants of health. My background includes direct patient contact, telephone and in-home follow-up, referrals, and program coordination to improve access and outcomes.
Experience
Work history, roles, and key accomplishments
Individualized Care Plan Coordinator
UnityPoint Clinic - Berryhill
Nov 2023 - Jul 2025 (1 year 8 months)
Developed and implemented individualized pediatric care plans, coordinated community resources, and tracked progress to improve waiver and care plan compliance for assigned patients.
Peer Support Specialist
UnityPoint Clinic - Berryhill
Jun 2022 - Nov 2023 (1 year 5 months)
Provided peer support and direct in-home services, conducted monthly outreach to identify and address barriers to care, and connected patients to community resources to close gaps in services.
Assistant Activities Director
Westhaven
May 2020 - May 2022 (2 years)
Led group and individual resident activities, maintained participation records, updated care plans, and oversaw the activity department in the director's absence while adapting programs to COVID-19 guidelines.
Desk Assistant
ROTH
Aug 2019 - Mar 2020 (7 months)
Managed front-desk operations including phone and email responses, mail sorting, and directing residents to campus resources to ensure efficient resident support.
Support Staff
New Hope
Apr 2019 - Aug 2019 (4 months)
Supervised residents, assisted with daily care tasks, and participated in activities to support resident well-being and engagement.
Education
Degrees, certifications, and relevant coursework
UIUniversity of Northern Iowa
Bachelor of Arts, Family Services
2016 - 2020
Completed a Bachelor of Arts in Family Services with coursework and training related to family support and care coordination from August 2016 to May 2020.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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