Jodi-Ann Henningham
@jodi-annhenningham
Patient-centered care coordinator with expertise in clinical operations and advocacy.
United StatesWhat I'm looking for
I am a patient-centered professional who brings extensive experience in care coordination, clinical documentation, and high-volume intake management across healthcare and social service settings.
I excel at navigating complex systems with empathy and operational precision, maintaining EHR/CRM systems, ensuring HIPAA compliance, and producing accurate regulatory documentation.
My background includes managing client portfolios, coordinating multi-disciplinary care teams, implementing care plans, and supporting business operations such as recruitment and website development.
I am outcome-driven, collaborative, and committed to improving service delivery through process improvement, stakeholder communication, and meticulous attention to compliance and data integrity.
Experience
Work history, roles, and key accomplishments
Registered Behavior Technician
Creative Minds ABA Services, Inc.
Oct 2024 - Present (1 year 4 months)
Implemented care plans and maintained precise documentation to ensure 100% compliance while building rapport with families and collaborating with interdisciplinary teams to meet developmental benchmarks.
Business Development Specialist
Real Life Wisdom Services LLC
Sep 2024 - Present (1 year 5 months)
Leading website design and development, managing complex administrative operations, and driving recruitment and project coordination to support company growth and operational efficiency.
Family Care Coordinator
Private Residence
Oct 2022 - Present (3 years 4 months)
Coordinated daily support and care transitions for a family member with complex needs, managing a multidisciplinary team and securing benefits, equipment, and home safety modifications.
Parent Facilitator
Arc Broward
Mar 2023 - Oct 2024 (1 year 7 months)
Managed a portfolio of 15–18 families providing coaching, system navigation, workshops, and monitored KPIs to improve access to services and outcomes.
Youth Life Coach
Memorial Healthcare Community Youth Services
Oct 2021 - Feb 2023 (1 year 4 months)
Conducted comprehensive intake and assessments, managed caseloads of young adults, and coordinated community resources to support vocational and educational milestones.
Dependency Case Manager
Children's Home Society
Sep 2019 - Aug 2021 (1 year 11 months)
Managed 18–25 high-stakes accounts, conducted field assessments and regulatory documentation, and negotiated interdisciplinary plans to secure resources and ensure client stability.
Education
Degrees, certifications, and relevant coursework
Florida Agricultural and Mechanical University
Bachelor of Science, Psychology & Political Science
Bachelor of Science in Psychology and Political Science focused on foundational psychological theory and political studies.
Broward College
Associate of Arts, Africana Studies
Associate of Arts in Africana Studies covering cultural, historical, and social topics related to African and African diaspora experiences.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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