Adaeze Okpamen

I am an empathetic, detail-oriented care coordinator with over five years of experience supporting patient care programs and coordinating healthcare services. I prioritize clear communication, accurate documentation, and compassionate patient advocacy in every interaction.

My recent role as a Health Science Specialist with the U.S. Department of Veterans Affairs had me collaborating with interdisciplinary teams, coordinating services for veterans, and contributing to quality improvement initiatives focused on patient experience. I am experienced in managing high volumes of calls, telehealth communication, and EHR documentation.

I have supported program operations at academic and community organizations, including Baylor College of Medicine and Apartment Life, where I coordinated scheduling, outreach, and resources to improve engagement and outcomes. I bring process-improvement experience and a strong compliance mindset, including HIPAA-aligned recordkeeping.

I am pursuing an Accelerated BSN and hold certifications in CPR/BLS, trauma-informed care, crisis intervention, and healthcare compliance, reflecting my commitment to clinical competency and patient-centered care. I thrive in remote and interdisciplinary environments where autonomy and teamwork are valued.