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Saurabh Tiwari

@saurabhtiwari5

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Sales Manager at Tech Mahindra (Google), overseeing GPay QR operations and surpassing regional targets.

India

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What I'm looking for

I’m aiming for career advancement in a domestic or multinational firm as a sales expert, where I can share my knowledge and skills.

At Tech Mahindra (Google), I oversee GPay's QR business operations for transactable and non-transactable merchants. I’ve surpassed regional targets and worked on QR deployment and product enhancement initiatives.

At Amazon India pvt Ltd, I managed QR business initiatives in Ahmedabad and Saurashtra, leading a team of 150 field sales executives and 7 territory sales managers.

At M-swipe Technologies Pvt LTD, I oversaw POS strategies across Gujarat and worked with a team of 50 sales associates and area sales managers on POS deployment.

Earlier, at Paytm (One97 Communication) and Capital First, I worked across merchant sales, KYC operations, consumer finance, and dealer relationships. In a project for Ishita Drugs and Industry Ltd, I led the marketing team’s work on new-market development and sales expansion, resulting in a 100% revenue increase over 5 years.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Tech Mahindra

Jan 2020 - Present (6 years 9 months)

Oversaw GPay's QR business operations for both transactable and non-transactable merchants. Managed client relationships, executed surveys and competitor analysis, and led teams to surpass regional targets.

QR Code Business Operations Customer Relationship Management Survey Implementation Competitive Analysis Team Leadership Quality Assurance Compliance AdWords Campaign Management

Channel Manager

Amazon India Pvt Ltd

Jan 2018 - Jan 2020 (2 years)

Managed strategic initiatives to enhance QR business operations in Ahmedabad and Saurashtra regions. Led a team of 150 field sales executives and 7 territory sales managers to improve sales performance.

Strategic Planning Team Leadership Sales Management Operational Audits Quality Assurance Merchant Onboarding

State Head

M-swipe Technologies Pvt LTD

Jan 2018 - Dec 2018 (11 months)

Administered point-of-sale (POS) systems and strategies across Gujarat to optimize sales efficiency. Analyzed market trends and developed targeted strategies for merchant acquisition in the banking sector.

POS systems Market Analysis Strategy Development Lead Generation Team Management Relationship Management

Territory Sales Manager

Paytm (One97 Communication)

Jan 2016 - Jan 2018 (2 years)

Engaged with Paytm merchant users to ensure satisfaction and loyalty. Oversaw field sales executives, facilitated KYC compliance, and implemented strategies to enhance QR code adoption.

Merchant Engagement KYC Compliance Team Management Sales Strategy Branding Payment Operations

Relationship Manager

Capital First

Jan 2014 - Jan 2016 (2 years)

Directed consumer finance business initiatives and managed marketing and sales for consumer durable loans. Executed marketing initiatives at retailers like Croma and Reliance Digital to drive revenue growth.

Consumer Finance Marketing Sales Partnership Management Risk Assessment Cross Selling Operations Management