Saurabh Gaur

I am a dedicated Support Engineer with a strong background in providing technical support for various products. Currently, I work at Dotpe Pvt Ltd, where I manage technical support for four key products, ensuring that our merchants receive timely assistance and that core systems remain operational. My experience in high-pressure environments has honed my ability to resolve critical issues swiftly and effectively.

Prior to my current role, I worked at Dotto Business Solutions Pvt Ltd, where I was involved in a data warehouse project. My responsibilities included monitoring scheduled and running jobs on production systems and managing data files on FTP servers. This experience has equipped me with a solid understanding of database management and production support processes.