Satish Kumavat

Assisted with troubleshooting complex technical issues related to desktop applications and hardware devices. Coordinated software installations and updates, managed user accounts in Active Directory, and oversaw IT asset inventory.

Installed and configured computer hardware, operating systems, applications, and networks. Managed user accounts, Active Directory, Office 365, and network devices, and maintained IT asset inventory.

Managed IT infrastructure and computer systems to ensure optimal performance and reliability. Configured and supported Microsoft 365, Active Directory, and other enterprise applications, and provided remote troubleshooting.

Handled support requests through phone, email, and ticketing systems, improving response time and user satisfaction. Managed IT infrastructure, audited systems, and provided training on the Dial 112 project.

Provided troubleshooting and technical support to users via email, service tickets, phone, and web portal. Supported Office 365, SQL data queries, and hospital systems, and performed system monitoring and maintenance.

Diagnosed and resolved system and network issues, addressing hardware and software faults efficiently. Managed DMS problems, configured Outlook and Office 365, and performed printer troubleshooting and maintenance.

Diagnosed and resolved system problems, applied troubleshooting skills to printer and scanner issues, and utilized SAP for invoice generation. Maintained accurate records and proficiency with MS Office tools.

Installed, maintained, monitored, analyzed, and troubleshooted data center equipment and software. Supported production operations, managed servers, networking, batch processing, backup, and configured Group Policy Editor and firewall settings.

Grade: 71.99%

Completed Bachelor of Commerce with a GPA of 71.99%.

Grade: 70.23%

Completed HSC with a GPA of 70.23%.

Completed ITI in Computer Operator and Programming Assistant.

Grade: 76.00%

Completed SSC with a GPA of 76.00%.