Sasha Petrova

High level contributor with exceptional performance, achieving 118% of plan YTD. Managed large deals and RFPs, utilizing project management skills to advise customers and remove workflow bottlenecks. Expanded account presence and maintained customer relationships through excellent service.

Performed all steps of the printing process from design to finishing. Collaborated with clients to define project requirements and managed milestones. Operated digital production printing equipment and calibrated it using precision instruments.

Executed all phases of the printing process, from design to final product. Worked closely with clients to gather requirements and manage project scopes. Operated and calibrated digital printing equipment.

Led customer support staff and resolved inquiries with empathy. Ensured adherence to service guidelines and productivity metrics while maintaining high customer satisfaction.

Currently pursuing a Sales Management certification, focusing on communication and negotiation skills to enhance sales strategies and customer relations.

Activities and societies: Participated in 3M car wrapping training for outstanding achievements.

Awarded a Diploma in Graphic Communications Technology Management, with an emphasis on practical skills in design and production processes. Gained extensive knowledge in project management and customer service while completing the diploma.

Completed high school education with an emphasis in Economics and Accounting, developing foundational skills in financial literacy and economic principles.