At Asian Paints, I own product strategy for a consumer-facing mobile app, where a redesigned booking flow and personalised notifications helped grow MAU by 35% and improve NPS by 20 points.
I designed and shipped a GenAI chatbot on AWS that lifted conversions by 25%, and a recommendation engine that reduced ordering turnaround time by 40%. I also drove the launch of AI-powered voice bots for marketing and order taking.
At Asian Paints, I led the five-city rollout of D´ ecor Studios with VR and digital experiences, boosting brand engagement by 50%. I also owned digital payments infrastructure for the Nilaya Anthology flagship store and helped achieve 100% reconciliation compliance at launch.
Earlier, at Tata Consultancy Services, I co-owned feature definition and delivery for a treasury SaaS platform. I also drove CI/CD adoption on IBM WebSphere, reducing regression testing cycles by 20%.
