Javier Maldonado

Lead and supervise a 39-member order processing team in high-volume distribution, improving order accuracy and on-time fulfillment. Analyze operational reports and KPIs to increase throughput by 8-12% and enforce safety standards.

Managed daily city counter operations supporting multiple retail locations with time-sensitive deliveries, maintaining 98%+ on-time performance. Scheduled staffing and workloads to control labor costs while resolving operational issues.

Supervised fulfillment center associates across multiple operational areas, implementing process improvements that increased productivity by 10% while maintaining 99%+ order accuracy. Monitored daily KPIs and resolved operational issues.

Managed end-to-end shift operations in a high-volume logistics environment supporting 25,000-40,000 packages per shift. Led and developed associates, executed labor planning, and prepared performance reports for senior leadership.

Supported electronics department operations by driving sales, inventory accuracy, and guest satisfaction. Advised customers on technology solutions using consultative selling techniques.

Operated and adjusted complex production and binding machinery to meet quality and output standards. Coordinated workstations and directed crew activities to maintain production flow.

Oversaw store operations including staffing, scheduling, inventory, merchandising, and customer service. Hired, trained, and developed employees while managing performance and labor requirements.

Earned an Associate of Applied Science in Business Administration and Management from the University of Houston.