Sara Siuda
@sarasiuda
Dedicated support specialist with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated Support Specialist with extensive experience in customer service and data entry. Currently, I work as a Customs Specialist at FedEx Logistics, where I manage data entry for packages going through customs. My role requires meticulous attention to detail and the ability to handle high volumes of information efficiently.
Previously, I served as a Cancer Support Specialist at the American Cancer Society, where I provided vital resources to patients and their families. My experience at GEICO as a Claims Support Representative further honed my skills in managing customer inquiries and data entry in a fast-paced environment. With a strong background in various customer service roles, I am passionate about helping others and ensuring their needs are met with empathy and efficiency.
Experience
Work history, roles, and key accomplishments
Customs Specialist
Fedex Logistics
Sep 2024 - Present (11 months)
Performed data entry for packages undergoing customs clearance. Ensured accurate and timely processing of international shipments.
Receptionist
Grand Island Animal Hospital
Nov 2023 - Present (1 year 9 months)
Managed the front desk, assisting with veterinary procedures and surgeries. Provided care and support for boarding animals.
Cancer Support Specialist
American Cancer Society
Mar 2024 - Present (1 year 5 months)
Managed inbound calls from cancer patients, family members, and caregivers seeking resources. Provided compassionate support and information to aid in cancer treatment.
Claims Support Representative
GEICO
Mar 2023 - Present (2 years 5 months)
Provided customer service for auto accident victims in the Claims department. Handled a high volume of inbound and outbound calls and performed extensive data entry.
Sales and Service Representative and Mail Processing Clerk
United States Postal Service
Sep 2016 - Present (8 years 11 months)
Worked in a fast-paced, high-volume environment, demonstrating high levels of accuracy and time management. Performed sorting and organizing of mail and packages efficiently, alongside customer service in retail operations.
Receptionist and Front Desk Manager
St. Cloud Animal Hospital
Managed the front desk, established new procedures, and helped set up social media sites and monthly newsletters. Assisted with veterinary procedures, surgeries, and managed boarding and grooming facilities.
Receptionist
Companion Care Animal Hospital
Managed the front desk at a busy veterinary office, providing excellent customer service. Assisted veterinarians and technicians with procedures and surgeries, and supported the grooming room.
Education
Degrees, certifications, and relevant coursework
SHSheCodes
Certificate, Computer Programming
2023 -
Currently learning and utilizing coding programs such as HTML, CSS, Java, and Python. Gaining experience with tools like CodePen, Code Sandbox, Visual Studio Code, GitHub, and Slack.
Sweet Home Central High School
Diploma, General Studies
1998 - 2002
Graduated from Sweet Home Central High School in June 2002. Completed specialty courses in computers and math.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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