Saranya S
@saranyas
I generate qualified leads, improve conversions, and build lasting customer relationships.
IndiaWhat I'm looking for
At Minebea Intec India Pvt Ltd, I've identified customer requirements, delivered tailored solutions, and used HubSpot best practices to improve lead engagement and conversion. My communication and relationship-management approach helped boost conversion rates by 20%.
Previously at Club Mahindra Holidays & Resorts, I managed inbound customer calls, set up new accounts, coordinated programs, and maintained vendor relationships to support resort operations.
At G7cr Technologies Pvt Ltd, I generated leads and upsold Airtel broadband plans while resolving customer concerns and supporting broadband and digital telephone installations and maintenance.
Experience
Work history, roles, and key accomplishments
Telemarketing Executive
Minebea Intec India Pvt Ltd
Oct 2021 - Jan 2026 (4 years 3 months)
Identified customer requirements to deliver tailored solutions during calls, enhancing satisfaction and loyalty. Analyzed lead behavior and feedback to refine nurturing strategies and improve conversion rates.
Telemarketing Senior Executive
Club Mahindra Holidays & Resorts
Jan 2021 - Aug 2021 (7 months)
Managed inbound calls from interested customers to facilitate account setup and enhance customer engagement. Established new accounts by accurately entering demographic and payment information, ensuring a smooth onboarding process.
Airtel Upselling Support Executive
G7cr Technologies Pvt Ltd
Jan 2016 - Aug 2017 (1 year 7 months)
Generated leads and upsold Airtel broadband plans through strategic client engagement. Handled client calls to resolve inquiries and concerns promptly.
Education
Degrees, certifications, and relevant coursework
Sri Sai Evening College
Bachelor of Commerce, Commerce
Pursuing Bachelor of Commerce degree at Sri Sai Evening College, Bangalore.
Mother Teresa Composite PU College
Pre-University Course, Commerce
Completed Pre-University Course in Commerce at Mother Teresa Composite PU College, Bangalore.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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