Prabha sharma User

I am a customer-focused telecalling professional with hands-on experience managing outbound renewal campaigns and seller/buyer profile verification on large platforms. I consistently met daily and monthly renewal targets while maintaining accurate CRM records and resolving policy-related queries.

At Insuremile, I handled renewal outreach for two-wheeler and four-wheeler customers, explained plans, shared payment links, and closed renewals, coordinating with insurance partners to ensure timely activation. At IndiaMART, I verified and updated business listings, corrected profile errors, and improved lead generation through better profile quality and timely client coordination.

I bring strong communication, objection-handling, and follow-up skills, with experience in customer retention, data entry, and payment coordination. I am driven to improve customer visibility and operational accuracy while delivering measurable results for sales and service teams.