Open to opportunities

Saranya Rajagopal

@saranyarajagopal

Message

Banking operations & MIS professional driving accurate transactions and audit-ready reporting.

India

Message

What I'm looking for

I’m seeking remote international operations roles (India-based, no relocation) where I can deliver operational excellence—owning MIS reporting, ensuring transaction accuracy, running compliant EOD workflows, and improving SOPs with global teams.

I’m a results-driven Banking Operations & MIS professional with 6.5+ years of progressive experience across leading Indian private sector banks, including Axis Bank, ICICI Bank, Equitas SFB, and Ujjivan SFB. I consistently managed 100–200 daily transactions with high accuracy while supervising teams of 7–10 staff across branch operations.

My core strengths include transaction authorization, MIS reporting and analytics, reconciliation and GL management, audit & compliance, and end-of-day (EOD) operations. I’ve maintained 100% adherence to RBI guidelines and internal operational policies, while preparing and submitting daily operational performance reports to senior management.

I’m especially proud of my ability to reduce discrepancies and keep audits clean—implementing structured daily verification protocols, documenting records for audit readiness, and rectifying observations with zero repeat findings. I also handle operational documentation verification and manage escalated customer and operational issues while protecting service quality.

Right now, I’m actively seeking remote international operations roles (India-based, no relocation) where I can deliver operational excellence across global teams. I’ve even built remote MIS trackers, SOP-based checklists, workflow templates, and process documentation structures aligned with international remote operations support requirements.

Experience

Work history, roles, and key accomplishments

Current

Remote Operations Practice

Current

Self-Initiated Practice

May 2025 - Present (1 year 1 month)

Designed MIS trackers in Excel and Google Sheets for task monitoring, TAT tracking, and operations reporting to improve back-office visibility. Built SOP-based checklists and workflow templates, documenting remote support workflows such as email coordination, prioritization, follow-up tracking, and reporting.

Excel MIS Trackers TAT Tracking Workflows Prioritization Operational Reporting

Deputy Manager

ICICI Bank

Jun 2025 - Jul 2025 (1 month)

Managed end-to-end branch banking operations, overseeing 100–200 daily customer transactions with full accuracy and compliance. Authorized customer transactions with 100% adherence to RBI guidelines, supervised 7–10 staff, and ensured timely EOD activities and operational performance reporting.

Branch Operations Authorization RBI Compliance Team Supervision

Assistant Manager II

Ujjivan Small Finance Bank

Apr 2024 - May 2025 (1 year 1 month)

Supervised a 7–10 member branch operations team and processed 100–200 high-value transactions daily including vouchers, GL entries, and exception reports. Reduced reconciliation discrepancies through structured verification protocols, maintained audit-ready records, and delivered zero repeat audit findings while managing dual-control cash vault operations.

Branch Operations Reconciliations Audit Readiness Regulatory Compliance Team Supervision Cash Vault Dual Control

Deputy Manager

Equitas Small Finance Bank

Jan 2022 - Feb 2024 (2 years 1 month)

Authorized and supervised 100–200 daily branch transactions across multiple banking products while leading a 7–10 staff team. Verified KYC and account opening forms for 400+ accounts, ensured timely statutory payments (TDS, GST), and prevented operational discrepancies by proactively resolving issues.

Authorization KYC Team Supervision GL Office Account Monitoring Statutory Payments (TDS GST)Customer Operational Discrepancy Resolution

Deputy Manager

Axis Bank

Jun 2021 - Dec 2021 (6 months)

Managed branch operations and authorized 100–200 daily customer transactions in a high-volume environment. Verified vouchers, exception reports, and GL transactions with zero tolerance for discrepancies, coordinated 7–10 staff for daily operations, and implemented corrective actions to achieve clean audit outcomes.

Branch Operations Voucher & Exception Verification GL Transaction Verification Team Coordination End Of Day Controls

Deputy Manager

Axis Bank

Jul 2018 - May 2021 (2 years 10 months)

Ran day-to-day branch operations for 3 years, processing 100–200 daily transactions with accuracy and improving operational workflow efficiency. Supervised a team of 7–10 staff, resolved customer grievances across 400+ accounts, and supported account updates through documentation verification and process improvement initiatives.

Branch Operations Transaction Processing Team Supervision Documentation Verification Workflow Optimization Process Improvement

Assistant Manager / Teller

Axis Bank

Jul 2016 - May 2018 (1 year 10 months)

Processed 100–200 daily transactions including cheque payments, RTGS, NEFT, and CTS cheque clearing with full accuracy. Managed ATM cash verification and stationery controls, maintained audit-compliant documentation with zero non-compliant instances, and supported front-desk customer relationship needs for 400+ accounts.

RTGS NEFT Processing CTS Cheque Clearing ATM Cash Verification Stationery & Cash Management Customer Support