saranya narayanan

At Cutarelli Vision, I've helped evolve operations from a standalone scheduling system into an integrated Salesforce ecosystem supporting clinical, billing, and administrative teams.

I've progressed from Office Administrator to Junior Salesforce Administrator to Salesforce Administrator, managing Salesforce configuration for 20+ users. I build fields, record types, Lightning pages, reports, dashboards, security settings, flows, workflow rules, and approval processes.

I've improved scheduling efficiency by 30% through redesigned Flow Builder and Process Builder automation, and reduced duplicate patient records by 25% through data governance and Data Loader cleanup protocols. I also led webhook development for medical-device integrations that automate patient demographic imports.

I maintain HIPAA-aligned security, conduct health checks and release assessments, support escalated Salesforce issues, and train staff through documentation and hands-on sessions. I also design scalable end-state architecture across Salesforce, AWS, Azure, OCI, and Terraform.