Open to opportunities

Sara Mitrovic

@saramitro

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Dynamic Administrative and Customer Specialist with 5+ years of experience.

United States

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What I'm looking for

I am looking for a role that values efficiency and teamwork, offering opportunities for professional growth.

I am an Administrative Specialist with over five years of experience in streamlining office processes and enhancing productivity across various medical and professional environments. My journey has equipped me with the skills to ensure seamless workflows and effective communication, which I believe are essential for fostering a positive workplace.

Currently, I serve as a Medical Administrative Assistant at Prairie State Rehabilitation, where I interact daily with over 100 vendors, physicians, and patients. My role involves managing high-level administrative functions, including complex calendar management and reducing the Physician's workload by efficiently handling high-volume documentation. I take pride in my ability to build strong relationships, which has resulted in increased national partnerships for our Physician/CEO.

Previously, I worked as a Certified Medical Assistant, where I was responsible for clinical and administrative operations in a busy family practice. I maintained 100% accuracy in recording vital signs and managing patient interactions, ensuring compliance with HIPAA regulations. My commitment to excellence and professionalism drives me to embrace challenges as opportunities for growth.

Experience

Work history, roles, and key accomplishments

Current

Medical Administrative Assistant

Current

Prairie State Rehabilitation

Jun 2021 - Present (4 years)

Dynamic Medical Administrative Assistant with over 2 years of experience managing high-level administrative functions, including complex calendar management and communication with over 60 vendors, physicians, and patients. Skilled in reducing workload for the Physician by managing high-volume documentation and maintaining patient records.

Customer Service Communication Problem Solving Multitasking Time Management Data Entry Computer Literacy

Current

Medical Administrative Assistant

Current

Prairie State Rehabilitation

Jun 2021 - Present (4 years)

Dynamic Medical Administrative Assistant with over 2 years of experience managing high-level administrative functions, including complex calendar management and communication with vendors, physicians, and patients. Skilled in reducing workload for physicians by managing high-volume documentation and maintaining patient records in EHR systems.

Customer Service Communication Problem Solving Multitasking Time Management Data Entry Computer Literacy

Certified Medical Assistant

Villa Medical Arts

Sep 2019 - Aug 2020 (11 months)

Served as a personal key CMA for 4 physicians in a fast-paced family practice, accurately measuring and recording vital signs for over 50 patients daily. Oversaw medical records and ensured HIPAA compliance while assisting in high-quality physician and patient interactions.

Vital Signs HIPAA Communication Time Management Problem Solving

Customer Service Associate

Marshall’s

Jan 2019 - Apr 2019 (3 months)

Provided friendly and professional customer service, building strong customer relations to ensure repeat business. Managed stock levels and store appearance while contributing to sales through client enrollment in rewards programs.

Customer Service Communication Sales Relationship Building Problem Solving Teamwork Time Management Multitasking

Certified Medical Assistant

Villa Medical Arts

Sep 2019 - Aug 2020 (11 months)

Served as a personal key Certified Medical Assistant for 4 physicians in a fast-paced family practice. Responsible for measuring and recording vital signs for over 50 patients daily while ensuring HIPAA compliance and maintaining accurate medical records.

Vital Signs HIPAA Communication Team Collaboration Time Management Problem Solving

Customer Service Associate

Marshall’s

Jan 2019 - Apr 2019 (3 months)

Provided friendly and professional customer service to a diverse clientele, building strong customer relations to ensure repeat business. Managed stock levels and store appearance while contributing to sales through effective promotions.

Customer Service Relationship Building Communication Teamwork Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

College of DuPage

Associates in Applied Science, Medical Assistance

Grade: 4.0 GPA - Highest Academic Honor Roll

Earned an Associates in Applied Science as a Certified Medical Assistant (AAMA), achieving a 4.0 GPA and being recognized on the Highest Academic Honor Roll.