Sara K

Served as embedded transformation leader and single point of accountability for global commercial technology programs, translating business needs into prioritized use cases and operating model decisions. Designed the enterprise commercial AI governance model, rationalizing 250 AI use cases to 90 in under 60 days and shifting leadership to intentional GenAI portfolio investment.

Led transformation programs for Clinical Innovation, aligning product vision with delivery execution across clinical development and operations. Owned the Informed Consent Form transformation program, including business case approval and transition to formal delivery.

Oversaw governance, process architecture, and innovation strategy for global clinical records and trial master file operations. Founded a Global Clinical Solutions Innovation Office delivering 38 efficiency initiatives and reduced CRO TMF transfer cycle time from 50 to 15 days, earning a Global Dev Ops Award.

Provided GxP-compliant governance and technology strategy for clinical records with accountability for platform operations and innovation delivery. Redesigned intake and delivery model for Veeva Clinical Vault, increasing platform velocity by 29% and improving roadmap execution.

Embedded within Commercial IT as business-facing delivery partner for the global medical domain, managing platform roadmap, demand prioritization, and release management across Veeva and GMIP systems. Led global AI-enabled case intake deployment during COVID-19, improving classification accuracy and operational efficiency.

Owned operations strategy, communications, and process architecture for Global Medical Information across 12+ countries, bridging GMI and local markets. Drove Global Medical Content Portals, delivering $14M global and $3M local savings with a 250% increase in usage across top markets through process redesign, technology enablement, and change management.

Held progressive program leadership roles including Faculty Program Manager and Program Manager for Student Entrepreneurship, building education and innovation initiatives. Founded and ran the Health and Social Innovation Lab (The Grid), launched the Grid Pitch & Expo competition, and co-developed a residency application platform licensed through 2026.

Earned a Master of Science in Information Technology from the University of Maryland Global Campus.

Earned a Master of Business Administration from the University of Maryland Global Campus.

Earned a Bachelor of Science in Business Administration & Entrepreneurial Studies from the University of Baltimore.