At ALORICA, I assist customers with technical credit-related issues and explain information to help them understand and resolve concerns. I also provide remote technical support while maintaining security standards and use CRM systems to address billing questions accurately.
At HEARTLAND TV, I coordinated contracts and schedules for broadcast TV orders and maintained traffic and programming logs for two television stations. Earlier, as an Office Assistant at MISSOURI WESTERN STATE UNIVERSITY, I supported the front desk and updated forms, event programs, and department website content.
