Sarah Orzol
@sarahorzol
Dependable operations and customer-service professional skilled in office administration and dispatch coordination.
What I'm looking for
I am a results-driven operations and customer-service professional with extensive experience in office administration, retail operations, dispatch coordination, and team leadership. I consistently support business owners and managers by running daily functions, improving processes, and maintaining accurate records while delivering exceptional customer service.
I have led teams, managed scheduling and inventory, and independently run office operations during management absences. Key achievements include supervising teams of up to 12 employees, coordinating dispatch and client communication for residential and commercial clients, and implementing reliable recordkeeping and invoicing systems.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Delaware Plumbing Professionals
Apr 2023 - Present (2 years 10 months)
Coordinate daily dispatching, scheduling, and customer communication for residential and commercial clients; manage weekend office operations and support data tracking and process improvements to boost customer satisfaction.
Secretary / Acting Office Manager
Wertz & Co
Sep 2022 - Mar 2023 (6 months)
Managed front-office functions including scheduling, invoicing, and customer correspondence; operated independently during management absences while maintaining confidentiality and accurate records.
Front Desk Assistant
Road Master Auto Repair
Jan 2018 - Dec 2022 (4 years 11 months)
Oversaw front desk operations, scheduling, and parts inventory coordination in a busy automotive shop, working directly with ownership to manage parts orders and ensure customer satisfaction.
Supervised 8–12 employees, managed operations, cash handling, and shift performance, and trained staff to uphold safety, quality, and service standards.
Hostess / Cashier
Mary's Kountry Kitchen
Feb 2022 - Sep 2022 (7 months)
Managed guest seating, takeout orders, and register transactions while supporting closing procedures to ensure efficient front-of-house operations.
Furniture Supervisor
Babies "R" Us
Jan 2011 - Dec 2018 (7 years 11 months)
Led a team of 6–10 employees in merchandising, sales, and inventory control, overseeing displays, vendor coordination, and inventory accuracy to drive sales and operational excellence.
Senior Beauty Advisor
Walgreens
Jan 2007 - Dec 2009 (2 years 11 months)
Managed merchandising, product promotions, and customer engagement across multiple store locations; promoted through roles for strong performance and reliability.
Education
Degrees, certifications, and relevant coursework
Sarah hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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