Looking for a job

Ashleigh Neyman

@ashleighneyman

Message

I am an organized administrative professional with 5 years' clerical and customer service experience.

United States

Message

What I'm looking for

I’m seeking an administrative or customer-facing role where I can apply document and payment-processing expertise, support a collaborative team, and grow into expanded operational or supervisory responsibilities.

I am an organized administrative and customer-service professional with five years of clerical support experience. I prioritize accuracy, efficiency, and clear communication in every task I take on.

I regularly process 75+ customer payments weekly with 100% accuracy and manage 200+ digital and paper documents each week, maintaining well-structured records and timely customer statements. I maintain data integrity by monitoring and updating customer and project records to improve accuracy and accessibility for the team.

I’ve handled high-volume customer interactions—responding to 20+ daily inquiries—and support retail operations through POS and order-tracking systems, inventory management, and staff training. I adapt quickly to changing procedures, seasonal demands, and promotional shifts while keeping a focus on customer satisfaction.

I bring strong time-management and multitasking skills and a commitment to operational excellence. I am eager to contribute dependable administrative support, streamline processes, and grow into expanded responsibilities within a collaborative team.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Milberger's Focused Extermination

Jun 2025 - Present (2 months)

I process and record 75+ customer payments weekly across multiple platforms with 100% accuracy, while also managing digital and paper documents through organization, scanning, and filing to support smooth operations. I prepare and send customer payment statements, perform detailed data entry, update records for accuracy, and organize technician schedules with strong attention to detail.

Payment Processing Data Entry Document Management Records Management Customer Service Microsoft Office Google Workspace Scheduling

Customer Service Associate

McKeever's Market and Eatery

Nov 2022 - Jun 2025 (2 years 7 months)

Handled 20+ daily phone and email inquiries, providing accurate information and resolving concerns to ensure positive customer experiences. Managed 100+ inventory items monthly with timely orders, trained new employees, assisted hundreds of customers weekly with personalized recommendations, and adapted quickly to menu changes and promotions.

Customer Service Cake Decorating Inventory Management Training POS Email Communication Order Processing Time Management

Customer Service Associate, Retail

Various Companies

Oct 2020 - Oct 2022 (2 years)

Handled 50+ customer payments per shift with 100% accuracy while responding to 15–20 inquiries daily. Processed orders, organized pickups, and resolved service issues both in person and remotely. Maintained documentation, updated signage and forms, operated POS systems, supported back-office tasks, and coordinated schedules with bakers for high-volume orders.

POS Order Processing Documentation Inventory Management Multitasking Customer Service