Sarah Jane Tumbaga

I am a meticulous professional with extensive experience in providing quality administrative and customer service support. My background includes effectively handling remote office procedures and calls, ensuring that I meet set deadlines while optimizing processes through well-honed research skills. I have a strong ability to manage email communications, schedule meetings, and support customer inquiries, which has been essential in my previous roles.

Throughout my career, I have worked in various capacities, including as a Customer Service Representative and Hotel Receptionist, where I honed my skills in addressing guest inquiries, resolving complaints, and managing front desk operations. My experience in the hospitality industry has equipped me with a deep understanding of daily operations, marketing strategies, and customer engagement, allowing me to create appealing menus and manage food costs effectively.

In addition to my customer service expertise, I have developed proficiency in social media management, graphic and video creation using Canva, and project management principles. I am dedicated to continuous learning and improvement, which drives my passion for delivering exceptional service and support in any role I undertake.