My name is Sarah and I am a Customer Support Specialist.
Over the last 4 years, I have honed in crucial support skills such as effective communication, people skills, problem solving and empathy. I even improved customer satisfaction by 17% in three months, according feedback surveys .
Along the way, I also became a master of tools like Zendesk, Intercom, Notion, JIRA and even Google Sheets!
I successfully handled concerns of users from various parts of the globe. I'm convinced that with my knowledge and experience with support and user management, I will be an asset to any support team and the organization at large.
Interested in having a Rockstar on your team? I'd love to connect with you!
