Alijah Williams
@alijahwilliams
Customer service and warehouse professional delivering accurate support, safe operations, and consistent quality in fast-paced settings.
United StatesWhat I'm looking for
I’m a results-driven warehouse and customer service professional with experience in logistics, retail operations, inventory management, and quality control. I focus on accuracy, teamwork, and operational efficiency—even during high-volume shifts.
In customer-facing roles, I resolve concerns quickly and professionally, assist with purchases, returns, order pickups, and product inquiries using POS and order management systems, and make sure recommendations reflect strong product knowledge. I also handle high-volume transactions while staying aligned with company policies.
On the operations side, I perform pallet jack and material handling work, pick/pack/stage orders with accuracy, and complete visual and physical quality checks before shipment. I’ve also conducted detailed quality inspections, logged results and defective items, and helped prevent rework by communicating issues to receiving and production teams, while maintaining safe, organized work areas.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Quality Home Products of Texas
Sep 2025 - Apr 2026 (7 months)
Provided customer service in a fast-paced retail environment, handling purchases, returns, pickups, and product inquiries while maintaining accuracy and compliance with company policies. Used POS and order management systems and collaborated with the team to improve store operations and customer experience.
Quality Control Associate
Floor & Décor Warehouse
Dec 2024 - Sep 2025 (9 months)
Performed detailed quality inspections of flooring materials, separating defective or non-conforming pieces and logging inspection results. Communicated quality issues to receiving and production teams to prevent rework and improve material flow while maintaining safe, organized inspection zones.
Warehouse & Pallet Jack Associate
Prologistix
Dec 2024 - Apr 2025 (4 months)
Operated pallet jacks to move raw materials and finished products safely and efficiently. Picked, packed, and staged orders with accuracy and performed visual and physical quality checks prior to shipment while maintaining a clean and organized work environment.
Loaded, sorted, and scanned parcels by route in a fast-paced dock environment while maintaining low error rates. Staged and wrapped pallets and verified labels and destination codes to support on-time deliveries, keeping work areas organized and hazard-free.
Unloaded inbound freight and organized inventory by sorting and palletizing stock safely with pallet jacks. Replenished shelves and rotated inventory using FIFO, maintained inventory accuracy with organized backroom storage and cycle counts, and staged customer pick-up orders while keeping aisles clear and hazard-free.
Education
Degrees, certifications, and relevant coursework
Pro-Vision Academy
High School Diploma, High School
Earned a High School Diploma from Pro-Vision Academy in 2023.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Alijah?
You can contact Alijah and 90k+ other talented remote workers on Himalayas.
Message AlijahGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
