Sarah Akhadia
@sarahakhadia
Customer Service Representative at GLO TELECOMMUNICATION who resolved service complaints and supported customer account management.
NigeriaWhat I'm looking for
At GLO TELECOMMUNICATION, I provided customer support, resolved service-related complaints, and responded to inquiries about telecom products and services.
At THE FRAGRANCE SHOP, I answered customer requests, handled complaints, and kept records of customer interactions. Earlier, at Coronation Insurance PLC, I supported clients with insurance inquiries, policy information, and service issues.
At MINISTRY OF TRANSPORTATION, I assisted visitors and members of the public, directed inquiries to the right departments, and handled sensitive information confidentially. I’ve also completed professional data analysis training covering Excel, SQL, Power BI, and data visualization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Glo Telecommunication
Jan 2026 - Aug 2026 (7 months)
Provided customer support, resolved complaints, handled calls, and assisted with account management.
Customer Service Representative
The Fragrance Shop
Jul 2025 - Dec 2025 (5 months)
Answered calls, resolved customer complaints, maintained records, and ensured customer satisfaction.
Customer Service Representative
Coronation Insurance Plc
Jan 2025 - Jun 2025 (5 months)
Promoted insurance products, sold policies, handled customer inquiries, and resolved service issues to ensure satisfaction.
Front Desk Representative
Ministry of Transportation
Aug 2023 - Aug 2024 (1 year)
Welcomed and assisted visitors, provided accurate information, handled complaints, and maintained confidentiality in a government environment.
Education
Degrees, certifications, and relevant coursework
Schoolville Tech School, Nigeria
Professional Training, Data Analysis
Completed a three-month professional training program in data analysis covering Excel, SQL, Power BI, and data visualization.
University of Benin
Bachelor of Science, Insurance
Graduated with a Bachelor of Science in Insurance in March 2023.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Interested in hiring Sarah?
You can contact Sarah and 90k+ other talented remote workers on Himalayas.
Message SarahGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
