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@sarabjitsidhu
Dedicated professional with strong customer service and multitasking skills.
I am a hardworking individual with a passion for providing exceptional customer service. My experience spans various roles, including Booking Clerk at Vancouver Coastal Health, where I manage patient records and appointments while ensuring confidentiality and data protection. I thrive in fast-paced environments, adapting quickly to changing situations and collaborating effectively with healthcare professionals to enhance patient care.
Previously, I served as a Security Officer with Paladin Security, where I conducted foot patrols and maintained a safe environment for shoppers. My role involved close collaboration with law enforcement and providing outstanding customer service. Additionally, I have experience as an Administrative Assistant at Holiday Inn, where I coordinated executive calendars and managed office operations efficiently.
With a background in food service supervision at Tim Hortons, I have honed my leadership skills by managing teams and ensuring compliance with health regulations. I am committed to delivering memorable experiences to customers and continuously improving my skills in various professional settings.
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Work history, roles, and key accomplishments
Vancouver Coastal Health
Jul 2023 - Present (2 years 4 months)
Responsible for managing appointments, patient records, and documentation in a hospital setting. Demonstrated ability to multitask and adapt in a fast-paced environment while ensuring confidentiality and data protection.
Holiday Inn
Jul 2021 - Jun 2024 (2 years 11 months)
Managed executive calendars, prepared documents, and served as a point of contact for stakeholders. Organized filing systems and assisted with financial documentation.
Paladin Security
Apr 2022 - Jun 2023 (1 year 2 months)
Conducted foot patrols to ensure safety in mall premises, provided customer service, and enforced policies. Collaborated with law enforcement and trained new security personnel.
Tim Hortons
Feb 2020 - Apr 2023 (3 years 2 months)
Supervised food service operations, managed staff, ensured compliance with health regulations, and handled customer complaints. Assisted in menu planning and staff training.
Tim Hortons
Apr 2018 - Jan 2020 (1 year 9 months)
Provided customer service by taking orders and handling transactions. Maintained cleanliness and collaborated with team members to ensure efficient service.
Degrees, certifications, and relevant coursework
Associate of Science, Science
2020 - 2020
Software and tools used professionally
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