Sara Begum
@sarabegum
Trustworthy and self-motivated customer support professional.
What I'm looking for
I am a dedicated and self-motivated professional with a strong commitment to delivering exceptional results. My experience as a Happiness Officer at Strikingly has honed my customer support skills, allowing me to effectively assist clients through various communication channels. I take pride in my ability to tackle job demands with hard work and a focus on quality, ensuring that I meet strict targets and deadlines.
Throughout my educational journey, I have developed strong organizational skills that enhance team efficiency and productivity. I am currently pursuing a Bachelor's in Business Administration at Manipal University, where I continue to build on my knowledge and skills. My recent coursework in bookkeeping has further equipped me with the necessary tools to analyze financial data and support business operations effectively.
My passion for providing excellent service drives me to focus on customer satisfaction, which ultimately contributes to boosting company profits. I thrive in team environments and am always willing to learn and adapt to new challenges, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Happiness Officer
Strikingly
May 2022 - Dec 2024 (2 years 7 months)
Provided customer support through chat and email, ensuring high levels of customer satisfaction. Acted as a Happiness Officer, resolving issues and improving user experience.
Education
Degrees, certifications, and relevant coursework
Manipal University
Bachelor of Business Administration, Business Administration
2023 -
Grade: SGPA: 1- 6.60, 2-7.00, 3- 5.40, 4- 5.33
Currently pursuing a Bachelor of Business Administration through online education. Coursework includes various business administration topics, with ongoing studies.
Indus Universal School
12th Grade, Account, Economics, Commerce with Informatics Practices
Grade: 80%
Completed 12th grade with a CBSE syllabus, focusing on Account, Economics, Commerce, and Informatics Practices. Achieved 80% in the final examinations.
The Hyderabad Public School, Begumpet
10th Grade, General Studies
Grade: 86%
Completed 10th grade with an ICSE syllabus, achieving 86%. Studied a comprehensive curriculum.
Intuit Academy (QuickBooks) via Coursera
Certificate, Bookkeeping
Completed courses in Bookkeeping Basics, Assets in accounting, Liability and equity, and Financial Analysis. These courses were provided by Intuit Academy (QuickBooks) via Coursera.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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