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Sara BegumSB
Open to opportunities

Sara Begum

@sarabegum

Trustworthy and self-motivated customer support professional.

India
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What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth and learning.

I am a dedicated and self-motivated professional with a strong commitment to delivering exceptional results. My experience as a Happiness Officer at Strikingly has honed my customer support skills, allowing me to effectively assist clients through various communication channels. I take pride in my ability to tackle job demands with hard work and a focus on quality, ensuring that I meet strict targets and deadlines.

Throughout my educational journey, I have developed strong organizational skills that enhance team efficiency and productivity. I am currently pursuing a Bachelor's in Business Administration at Manipal University, where I continue to build on my knowledge and skills. My recent coursework in bookkeeping has further equipped me with the necessary tools to analyze financial data and support business operations effectively.

My passion for providing excellent service drives me to focus on customer satisfaction, which ultimately contributes to boosting company profits. I thrive in team environments and am always willing to learn and adapt to new challenges, making me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MU

Manipal University

Bachelor of Business Administration, Business Administration

2023 -

Grade: SGPA: 1- 6.60, 2-7.00, 3- 5.40, 4- 5.33

Currently pursuing a Bachelor of Business Administration through online education. Coursework includes various business administration topics, with ongoing studies.

IS

Indus Universal School

12th Grade, Account, Economics, Commerce with Informatics Practices

Grade: 80%

Completed 12th grade with a CBSE syllabus, focusing on Account, Economics, Commerce, and Informatics Practices. Achieved 80% in the final examinations.

TB

The Hyderabad Public School, Begumpet

10th Grade, General Studies

Grade: 86%

Completed 10th grade with an ICSE syllabus, achieving 86%. Studied a comprehensive curriculum.

Intuit Academy (QuickBooks) via Coursera logoIC

Intuit Academy (QuickBooks) via Coursera

Certificate, Bookkeeping

Completed courses in Bookkeeping Basics, Assets in accounting, Liability and equity, and Financial Analysis. These courses were provided by Intuit Academy (QuickBooks) via Coursera.

Tech stack

Software and tools used professionally

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Sara Begum - Happiness Officer - Strikingly | Himalayas