At PAYSTONE, I support merchants using the DataCandy Gift & Loyalty platform through phone, email, and chat. I troubleshoot gift card, loyalty, account, login, activation, and terminal issues, and help with account updates and payment-related requests.
At CAA INTERNATIONAL, I supported Uber Eats, Uber, and Uber Freight users, including drivers, delivery partners, restaurants, and freight partners. I handled account and payment inquiries, performed KYC verification, and updated customer information; earlier, at MAIL ORDER CALL, I doubled the client base through research into competitive advantages and prospective client needs.
